AskmyGP is a quick and convenient way for our patients to access our services in a timely manner.
Our aim is to respond to your request on the same day as long as it’s submitted before 4pm. Sometimes, this is not possible due to unforeseen staffing issues but we always try to do our best.
You may request a particular clinician or method of communication but ultimately, the GP will decide which is best. For example, you may have asked for an email back but the GP has a number of questions to ask so they may give you a call instead.
Whilst askmyGP closes at 4pm, the practice remains open and the phonelines are open for urgent calls. The receptionist will take your details and a GP will prioritise.
askmyGP allows you to send forms and photos etc, but we do ask that you DO NOT send photos of intimate areas unless a GP specifically asks you for these.
At the end of your askmyGP session, you will be asked to provide some feedback. We take this seriously and may contact you for more information. We ask that you do not talk about any conditions or share any personal information in this feedback.
askmyGP is not a replacement for the NHS Inform website, so you should refer to this for self help in the first instance.
We thank you for using our service.
