Tollcross Medical Centre

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.


Click on the links to find more information for patients.

Complaints and compliments

Download the 2017 Patient Complaints leaflet Complaints Handling Procedure Quick guide to the NHS complaints procedure Complaints procedure You can make your complaint in person, by phone, by e-mail or ... [continue] Complaints and compliments

How to register

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be ... [continue] How to register

Nursing Homes

Here at Tollcross, we work in partnership with a number of local nursing homes to provide the best possible shared care including Anticpatory Care Planning to ensure we are aware of ... [continue] Nursing Homes

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Tollcross Medical Centre serves the G32 postcode. Should you move out of this postcode, you will need to contact your local GP Practice and ask them for registration forms, even ... [continue] Practice boundary

Updating your details

If you change name, address or telephone number, please let us know via askmyGP or if you cannot use this, by calling the practice.  Alternatively you can complete the online ... [continue] Updating your details

Useful Contacts

Hospitals Gartnavel General 0141 211 3000 Glasgow Dental Hospital 0141 211 9600 Glasgow Royal Infirmary 0141 211 4000 NHS 24 111 Princess Royal Maternity Hospital 0141 211 5400 Queen Elizabeth ... [continue] Useful Contacts

Useful Web Links

Covid-19 For more information on Coronavirus, please visit The UK SEPSIS TRUST Sepsis is a potentially life-threatening condition, however it can be easily treated if caught early. Symptoms of sepsis ... [continue] Useful Web Links

Social Media

Patients are reminded that posting any derogatory, offensive or abusive comments on Social Media which are directed towards the Practice or Practice Teams is not acceptable and may result in ... [continue] Social Media

Requesting Medical Records

Access to your Health Records Subject Access Requests A request by a patient, or a request by a third party who has been authorised by the patient, for access under ... [continue] Requesting Medical Records

Date published: 8th October, 2014
Date last updated: 15th November, 2014